Coronavirus prompts

In line with government guidelines on Coronavirus, the club is now closed for the foreseeable future. But we’ll be using the time to plan some fantastic new events so we can come back fresher than ever. Keep an eye on our website for details.

In line with public health advice regarding Corona Virus, our contact centre is currently closed. Our online services are still available and there are lots of answers to questions on our FAQ page. We apologise for any inconvenience.

 

Prompt Name Male or Female Business / Organisation Category Message
Club 1 M Club Closure In line with government guidelines on Coronavirus, the club is now closed for the foreseeable future. But we’ll be using the time to plan some fantastic new events so we can come back fresher than ever. Keep an eye on our website for details.
Club 1 F F Club Closure In line with government guidelines on Coronavirus, the club is now closed for the foreseeable future. But we’ll be using the time to plan some fantastic new events so we can come back fresher than ever. Keep an eye on our website for details.
Club 2 M Club Closure We know nights out just won’t be the same without us, so we’re sorry to say we’ve closed temporarily due to the current Coronavirus advice.
Club 2 F F Club Closure We know nights out just won’t be the same without us, so we’re sorry to say we’ve closed temporarily due to the current Coronavirus advice.
Club 3 M Club Closure We’re doing our bit to make sure our customers stay safe during the Coronavirus… So the club is currently closed.
Club 3 F F Club Closure We’re doing our bit to make sure our customers stay safe during the Coronavirus… So the club is currently closed.
CC Corona 5 M Contact Centre Closure In line with public health advice regarding Corona Virus, our contact centre is currently closed. Our online services are still available and there are lots of answers to questions on our FAQ page. We apologise for any inconvenience.
CC Corona 5 F F Contact Centre Closure In line with public health advice regarding Corona Virus, our contact centre is currently closed. Our online services are still available and there are lots of answers to questions on our FAQ page. We apologise for any inconvenience.
CC Corona Stage 2 M Contact Centre Closure We’re sorry but our contact centre is closed today as we’re following government guidelines regarding the corona virus. In the meantime, why not visit our website FAQ page for more help and advice.
CC Corona Stage 2 F F Contact Centre Closure We’re sorry but our contact centre is closed today as we’re following government guidelines regarding the corona virus. In the meantime, why not visit our website FAQ page for more help and advice.
CC Corona Stage 3 M Contact Centre Closure We’re very sorry but our contact centre is currently offline to help prevent the further spread of Corona Virus. We’ll post on our website when we’ll be back up and running. Thank you for your understanding.
CC Corona Stage 3 F F Contact Centre Closure We’re very sorry but our contact centre is currently offline to help prevent the further spread of Corona Virus. We’ll post on our website when we’ll be back up and running. Thank you for your understanding.
CC Corona Stage 4 M Contact Centre Closure We’re very sorry but our website and telephony services are offline for the foreseeable future as we’re following advice to help prevent the further spread of Corona Virus. We’ll be back up and running as soon as we can, so please check back regularly for any updates. Thank you for your understanding.
CC Corona Stage 4 F F Contact Centre Closure We’re very sorry but our website and telephony services are offline for the foreseeable future as we’re following advice to help prevent the further spread of Corona Virus. We’ll be back up and running as soon as we can, so please check back regularly for any updates. Thank you for your understanding.
CC Stage 2 M Contact Centre Closure We’re sorry but our contact centre is currently closed due to unforeseen circumstances. In the meantime, why not visit our website FAQ page for more help and advice.
CC Stage 2 F F Contact Centre Closure We’re sorry but our contact centre is currently closed due to unforeseen circumstances. In the meantime, why not visit our website FAQ page for more help and advice.
CC Stage 3 M Contact Centre Closure We’re very sorry but our contact centre is offline for the foreseeable future. We will post on our website when we’re back up and running. Thank you for your understanding.
CC Stage 3 F F Contact Centre Closure We’re very sorry but our contact centre is offline for the foreseeable future. We will post on our website when we’re back up and running. Thank you for your understanding.
CC Stage 4 M Contact Centre Closure We’re very sorry but our website and telephony services will be offline for the foreseeable future. We’re working hard to get back up and running. Pease check back regularly for any updates. Thank you for your understanding.
CC Stage 4 F F Contact Centre Closure We’re very sorry but our website and telephony services will be offline for the foreseeable future. We’re working hard to get back up and running. Pease check back regularly for any updates. Thank you for your understanding.
CC Back in action M Contact Centre Queue We’re pleased to confirm that our contact centre has re-opened, but due to high demand, it might take longer than we’d like to get to your call.  Thanks for your patience, we’ll be with you as quickly as possible.
CC Back in action F F Contact Centre Queue We’re pleased to confirm that our contact centre has re-opened, but due to high demand, it might take longer than we’d like to get to your call. Thanks for your patience, we’ll be with you as quickly as possible.
CC Corona Stage 1 M Contact Centre Queue We’re sorry, it’s taking us a little longer to get to your call as we have staff off due to illness. But if you’d prefer not to wait our website FAQ page could help. Or hold the line and our team will be with you as soon as possible.
CC Corona Stage 1 F F Contact Centre Queue We’re sorry, it’s taking us a little longer to get to your call as we have staff off due to illness. But if you’d prefer not to wait our website FAQ page could help. Or hold the line and our team will be with you as soon as possible.
CC Stage 1 M Contact Centre Queue We’re sorry, it’s taking us a little longer to get to your call due to reduced resources. But if you’d prefer not to wait our website FAQ page could help. Or hold the line and our team will be with you as soon as possible.
CC Stage 1 F F Contact Centre Queue We’re sorry, it’s taking us a little longer to get to your call due to reduced resources. But if you’d prefer not to wait our website FAQ page could help. Or hold the line and our team will be with you as soon as possible.
SME 2 M Generic Closure We’re sorry but our office is currently closed, we hope to be open again soon. In the meantime, why not visit our website for more help and advice.
SME 2 F Generic Closure We’re sorry but our office is currently closed, we hope to be open again soon. In the meantime, why not visit our website for more help and advice.
SME 3 M Generic Closure We’re very sorry but our office is closed for the foreseeable future. We will post on our website when we’re back up and running. Thank you for your understanding.
SME 3 F Generic Closure We’re very sorry but our office is closed for the foreseeable future. We will post on our website when we’re back up and running. Thank you for your understanding.
SME 4 M Generic Closure We’re very sorry but our website and offices will be offline for the foreseeable future. We’re working hard to get back up and running. Pease check back regularly for any updates. Thank you for your understanding.
SME 4 F Generic Closure We’re very sorry but our website and offices will be offline for the foreseeable future. We’re working hard to get back up and running. Pease check back regularly for any updates. Thank you for your understanding.
SME Corona 2 M Generic Closure We’re sorry but our office is closed today as we’re following government guidelines regarding the corona virus. In the meantime, why not visit our website for more help and advice.
SME Corona 2 F Generic Closure We’re sorry but our office is closed today as we’re following government guidelines regarding the corona virus. In the meantime, why not visit our website for more help and advice.
SME Corona 3 M Generic Closure We’re very sorry but our office is currently closed to help prevent the further spread of Corona Virus. We’ll post on our website when we’ll be back up and running. Thank you for your understanding.
SME Corona 3 F Generic Closure We’re very sorry but our office is currently closed to help prevent the further spread of Corona Virus. We’ll post on our website when we’ll be back up and running. Thank you for your understanding.
SME Corona 4 M Generic Closure We’re very sorry but our website and offices will be offline for the foreseeable future as we’re following advice to help prevent the further spread of Corona Virus. We’ll be back up and running as soon as we can, so please check back regularly for any updates. Thank you for your understanding
SME Corona 4 F Generic Closure We’re very sorry but our website and offices will be offline for the foreseeable future as we’re following advice to help prevent the further spread of Corona Virus. We’ll be back up and running as soon as we can, so please check back regularly for any updates. Thank you for your understanding
SME Corona 5 M Generic Closure In line with public health advice regarding Corona Virus, we’ve temporarily closed our offices. Our online services are still available so please check there for help and advice. We apologise for any inconvenience.
SME Corona 5 F Generic Closure In line with public health advice regarding Corona Virus, we’ve temporarily closed our offices. Our online services are still available so please check there for help and advice. We apologise for any inconvenience.
Closed General M Generic Closure We are currently closed, in line with government advice on the Coronavirus. Apologies for any inconvenience. We will reopen as soon as we are advised it is right to do so.
Closed General F F Generic Closure We are currently closed, in line with government advice on the Coronavirus. Apologies for any inconvenience. We will reopen as soon as we are advised it is right to do so.
Corona F F Generic Queue We take the health of our staff and customers seriously… So we’d like to reassure you that we’re following all the public health guidelines for coronavirus.
Corona M Generic Queue We take the health of our staff and customers seriously… So we’d like to reassure you that we’re following all the public health guidelines for coronavirus.
Corona – home visits M Generic Queue As our staff perform home visits, we just want to let you know we’re following all government and public health advice regarding the Coronavirus. If you’d like to know more about how we can all help, please visit the gov.uk or NHS.uk websites.
Corona – home visits F F Generic Queue As our staff perform home visits, we just want to let you know we’re following all government and public health advice regarding the Coronavirus. If you’d like to know more about how we can all help, please visit the gov.uk or NHS.uk websites.
Corona Add 1 M Generic Queue We’re glad to say that despite the challenges posed by coronavirus, we’re fully operational, and ready to help you.
Corona Add 1 F F Generic Queue We’re glad to say that despite the challenges posed by coronavirus, we’re fully operational, and ready to help you.
Corona Add 2 M Generic Queue The wellbeing of our staff and customers is our primary concern… So we may have to adjust our normal working practices in line with the latest advice on combating Coronavirus. Thanks for understanding.
Corona Add 2 F F Generic Queue The wellbeing of our staff and customers is our primary concern… So we may have to adjust our normal working practices in line with the latest advice on combating Coronavirus. Thanks for understanding.
Corona Add 3 M Generic Queue You’ll be glad to know we’ve set the necessary processes and technologies in place to allow our business to continue to serve you. Even though many of our staff are working remotely, we’re  open and ready to help…
Corona Add 3 F F Generic Queue You’ll be glad to know we’ve set the necessary processes and technologies in place to allow our business to continue to serve you. Even though many of our staff are working remotely, we’re  open and ready to help…
Corona Add 4 M Generic Queue Despite Coronavirus, we’re still open and providing our usual services… It might take a little longer than usual to get to you, but if you hold on, we will be with you as quickly as we can.
Corona Add 4 F F Generic Queue Despite Coronavirus, we’re still open and providing our usual services… It might take a little longer than usual to get to you, but if you hold on, we will be with you as quickly as we can.
Corona Add 5 M Generic Queue To help our communities through the Coronavirus, we’ve offered extra leave to any of our staff who have previous medical experience… so they can help our amazing NHS and other services look after those most at risk.  We’d like to offer our gratitude to everyone who’s going the extra mile to help.
Corona Add 5 F F Generic Queue To help our communities through the Coronavirus, we’ve offered extra leave to any of our staff who have previous medical experience… so they can help our amazing NHS and other services look after those most at risk.  We’d like to offer our gratitude to everyone who’s going the extra mile to help.
Corona Add 6 M Generic Queue We’re shorter staffed than usual today, due to the Coronavirus, so it’s taking longer to get to your call. If using our online services is an option for you, you might find that’s a bit faster. Otherwise, do continue to hold and we’ll be with you as soon as possible.
Corona Add 6 F F Generic Queue We’re shorter staffed than usual today, due to the Coronavirus, so it’s taking longer to get to your call. If using our online services is an option for you, you might find that’s a bit faster. Otherwise, do continue to hold and we’ll be with you as soon as possible.
Corona Add 7 M Generic Queue We’re pleased to still be open and available to help, even if Coronavirus means it’s not quite Business as usual. We’ll be posting regular updates and lots of information on our website, so while you’re waiting, why not take a look?
Corona Add 7 F F Generic Queue We’re pleased to still be open and available to help, even if Coronavirus means it’s not quite Business as usual. We’ll be posting regular updates and lots of information on our website, so while you’re waiting, why not take a look?
Corona Generic 1 M Generic Queue We’re doing our bit to help our customers and staff minimise the spread of Coronavirus… So some members of our team aren’t in today, and that might mean you’ll be waiting a little longer than usual. Thanks for your patience.
Corona Generic 1 F Generic Queue We’re doing our bit to help our customers and staff minimise the spread of Coronavirus… So some members of our team aren’t in today, and that might mean you’ll be waiting a little longer than usual. Thanks for your patience.
SME 1 M Generic Queue We’re sorry, our lines are pretty busy today due to reduced resources. But if you’d rather not wait our website is full of helpful information… Or hold the line and we’ll be with you as soon as possible.
SME 1 F Generic Queue We’re sorry, our lines are pretty busy today due to reduced resources. But if you’d rather not to wait our website is full of helpful information… Or hold the line and we’ll be with you as soon as possible.
SME Corona 1 M Generic Queue We’re sorry, it’s taking us a little longer to get to your call as we have a reduced staff due to illness. If you’d prefer not to wait our website is full of help and advice. Or hold the line and we’ll be with you soon.
SME Corona 1 F Generic Queue We’re sorry, it’s taking us a little longer to get to your call as we have a reduced staff due to illness. If you’d prefer not to wait our website is full of help and advice. Or hold the line and we’ll be with you soon.
Pub 1 M Pub Closure Following the most recent government advice on Coronavirus, the pub is now closed for the foreseeable future. We’ll reopen as soon as we’re advised it’s right to do so.
Pub 1 F F Pub Closure Following the most recent government advice on Coronavirus, the pub is now closed for the foreseeable future. We’ll reopen as soon as we’re advised it’s right to do so.
Pub 2 M Pub Closure We’ve had to temporarily close due to the current Coronavirus guidelines, but we’re looking forward to welcoming back our regulars and meeting new friends by re-opening as soon as we can .
Pub 2 F F Pub Closure We’ve had to temporarily close due to the current Coronavirus guidelines, but we’re looking forward to welcoming back our regulars and meeting new friends by re-opening as soon as we can .
Pub 3 M Pub Closure Coronavirus means pubs have had to close their doors and we’re doing that too, to help our local community through the current situation. Thanks for understanding.
Pub 3 F F Pub Closure Coronavirus means pubs have had to close their doors and we’re doing that too, to help our local community through the current situation. Thanks for understanding.
Pub 4 M Pub Closure Our pub has always been at the heart of our community, so it’s with that in mind that we’ve followed the government’s instructions to temporarily close, to help protect all of us, until we’re through the worst of the Coronavirus.
Pub 4 F F Pub Closure Our pub has always been at the heart of our community, so it’s with that in mind that we’ve followed the government’s instructions to temporarily close, to help protect all of us, until we’re through the worst of the Coronavirus.
Restaurant 5 M Restaurant / Take Away Closure To help our community through the Coronavirus we’re following government guidelines and this means our restaurant is temporarily closed. We look forward to re-opening at the earliest opportunity and welcoming our customers back through our doors.
Restaurant 5 F F Restaurant / Take Away Closure To help our community through the Coronavirus we’re following government guidelines and this means our restaurant is temporarily closed. We look forward to re-opening at the earliest opportunity and welcoming our customers back through our doors.
Restaurant 1 M Restaurant / Take Away Limited Service Government Coronavirus guidelines have closed our restaurant, but we’re still doing take-away and will be open for orders at our usual times.
Restaurant 1 F F Restaurant / Take Away Limited Service Government Coronavirus guidelines have closed our restaurant, but we’re still doing take-away and will be open for orders at our usual times.
Restaurant 2 M Restaurant / Take Away Limited Service We’re still open for take-away, despite the Coronavirus. It’s only our dining area that’s closed. So please hold and we’ll be happy to take your order.
Restaurant 2 F M Restaurant / Take Away Limited Service We’re still open for take-away, despite the Coronavirus. It’s only our dining area that’s closed. So please hold and we’ll be happy to take your order.
Restaurant 3 M Restaurant / Take Away Limited Service Due to Coronavirus, we’re taking orders for collection from our premises, but we can’t currently deliver. Sorry for any inconvenience.
Restaurant 3 F F Restaurant / Take Away Limited Service Due to Coronavirus, we’re taking orders for collection from our premises, but we can’t currently deliver. Sorry for any inconvenience.
Restaurant 4 M Restaurant / Take Away Limited Service While Coronavirus may have closed other restaurants, we’re still open for take-away orders, so please call back during our opening times, and we’ll be happy to serve you.
Restaurant 4 F F Restaurant / Take Away Limited Service While Coronavirus may have closed other restaurants, we’re still open for take-away orders, so please call back during our opening times, and we’ll be happy to serve you.
Restaurant 6 M Restaurant / Take Away Limited Service In line with health advice on Coronavirus, our take-away service is still open. You can find our complete menu on our website.
Restaurant 6 F F Restaurant / Take Away Limited Service In line with health advice on Coronavirus, our take-away service is still open. You can find our complete menu on our website.
Retail 1 M Retail Closure To best protect our staff and customers from Coronavirus, our store is closed. As soon as we are advised it is safe, we will reopen. Please check our website for more information
Retail 1 F F Retail Closure To best protect our staff and customers from Coronavirus, our store is closed. As soon as we are advised it is safe, we will reopen. Please check our website for more information
Retail 2 M Retail Closure To help minimise the spread of Coronavirus, our store is now closed. You can still order online. Please visit our website to find out more.
Retail 2 F F Retail Closure To help minimise the spread of Coronavirus, our store is now closed. You can still order online. Please visit our website to find out more.
Retail 3 M Retail Closure Due to the Coronavirus outbreak our store is currently closed for general shopping. We have a limited Click and Collect service, so please visit our website to purchase and for information on picking up your order.
Retail 3 F F Retail Closure Due to the Coronavirus outbreak our store is currently closed for general shopping. We have a limited Click and Collect service, so please visit our website to purchase and for information on picking up your order.
School 1 M School Closure In line with government advice on the Coronavirus, the school is now closed for the foreseeable future. We will contact parents with information about distance learning opportunities and online lessons. Please check your email regularly for updates.
School 1 F F School Closure In line with government advice on the Coronavirus, the school is now closed for the foreseeable future. We will contact parents with information about distance learning opportunities and online lessons. Please check your email regularly for updates.
School 2 M School Closure The school is currently closed due to the Coronavirus outbreak. We’re running a limited service for children of keyworkers. If you believe you fall into this category and have not yet done so, please email us, or hold the line and we’ll be with you as soon as we can.
School 2 F F School Closure The school is currently closed due to the Coronavirus outbreak. We’re running a limited service for children of keyworkers. If you believe you fall into this category and have not yet done so, please email us, or hold the line and we’ll be with you as soon as we can.
School 3 M School Closure Due to the current advice on Coronavirus, the school is closed. We understand this is a challenging time and thank you for your patience. Regular updates will be sent to parents and posted on our website and social media.
School 3 F F School Closure Due to the current advice on Coronavirus, the school is closed. We understand this is a challenging time and thank you for your patience. Regular updates will be sent to parents and posted on our website and social media.
School 4 M School Closure The school is currently closed to help minimise the spread of Coronavirus. We understand this is a difficult time for students and parents. We will be posting regular updates on services and resources on our website to help our school community.
School 4 F F School Closure The school is currently closed to help minimise the spread of Coronavirus. We understand this is a difficult time for students and parents. We will be posting regular updates on services and resources on our website to help our school community.

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